Das Rietberg Rätsel

The task was how to attract more visitors to Museum Rietberg. After observations and interviews, we focused on the park visitors — asking who exactly they are and how we could bring them into the museum.

Das Rietberg Rätsel — research and concept

Das Rietberg Rätsel is a game designed to blur the boundaries between Museum Rietberg and its surroundings, inviting families and park visitors to explore the park in a playful and engaging way. Its goal is to generate awareness and emotional involvement for the museum's offerings among the visitors of the park.

All game elements are designed to appeal to families of locals and tourists who are planning a visit to the museum or stumble upon it while visiting the park. Players are tasked with finding tokens hidden in various locations using a combination of a printed map and a web app — while searching, information about the museum's offerings is provided.

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The task was how to attract more visitors to Museum Rietberg.

Module

Service Design FS 2023

Collaboration

Armin Aschenbrenner, Lea Bischoff, Elena Walther

Partner

Museum Rietberg

Mentors

Florian Wille, Nicole Foelsterl

Description

After observations and interviews, we focused on the park visitors and asked ourselves who exactly they are and how we can bring them into the museum. We worked iteratively with various design methods according to the Double Diamond process across the Discover, Define, Develop and Deliver stages — systematically, analytically, holistically and with a lot of joy and empathy. After five weeks, the concept and a prototype of the Rietbergrätsel were created.

All game elements are designed to appeal to families of locals and tourists who are planning a visit to the museum or stumble upon it while visiting the park. Players are tasked with finding tokens hidden in various locations using a combination of a printed map and a web app. While searching, information about the museum's offerings is provided.